Shipping policy

Shipping Policy

Shipping availability, charges, and estimated delivery information for U.S. orders are shown on the product page and at checkout. Items may ship at different speeds depending on the product, supplier, fulfillment location, carrier, and delivery address. Please review the shipping estimate on each product page before ordering. The product-specific estimate is the best estimate for that item. These dates are estimates, not guaranteed delivery dates.

Based on current supplier information, processing may take up to 10 business days, followed by transit that may take up to 14 additional business days. For some items, the total estimated delivery time may therefore be up to 24 business days. Many products have shorter estimates; check the product page for the specific processing and transit times. Business-day estimates exclude weekends and U.S. holidays.

Some suppliers do not provide a numeric transit estimate for every item. For those products, review the delivery information shown at checkout before ordering or contact us for clarification. We do not present an unverified supplier estimate as guaranteed.

Orders are fulfilled by third-party shipping partners. The dispatch location may vary by product; an item may ship from a U.S. warehouse or another location. Check each product page for item-specific fulfillment details. Where available, tracking information will be emailed after shipment.

If we cannot ship within the timeframe stated for your order, we will notify you of the delay, provide a revised shipment date, and explain your options to accept the delay or cancel for a prompt refund. If no specific shipping timeframe was given, we will follow the applicable 30-day default under U.S. rules.

For help with an order, email monsieursnout@gmail.com and include your order number.